For Appointments or Inquiries Call: (905) 469-2973

What is Virtual Physiotherapy?

How Does Virtual Physiotherapy Work?

Is Virtual Physiothery Covered by Extended Health Care Plans?

How do I Book a Virtual Physiotherapy Appointment?

Virtual Physiotherapy PricesRegularSenior
Initial Assessment 45 - 60 mins 115.00 105.00
Follow Up Treatments    
60 mins 125.00 120.00
45 mins 95.00 90.00
30 mins 80.00 75.00
15 mins 45.00 40.00

Virtual Pelvic Physio PricesRegularSenior
Initial Assessment 60 - 75 mins 180.00 170.00
Follow Up Treatments    
90 mins 225.00 220.00
60 mins 165.00 160.00
45 mins 135.00 130.00
30 mins 90.00 85.00

What is Virtual Physiotherapy?

Physiotherapy is thought of as a “hands-on” in clinic healthcare service. Quite often, patients benefit from a therapeutic alliance in which a multi-faceted approach to treatment is delivered. Studies have shown that patient led goal setting coupled with education and guidance of a Physiotherapist will in fact progress a patient.

Virtual Physiotherapy, also known as telerehabilitation, is a one on one online video conferencing. It allows clients to connect with therapists in the privacy of their own home with a click of a button. A computer or tablet is required with video and audio capability. For those who are not as comfortable with computers, we provide support to help you connect with your therapist. Please don’t allow fear of technology be a barrier to your recovery!

How Does Virtual Physiotherapy Work?

Our Physiotherapists take a “whole-person approach” to understanding each client. Upon booking, a detailed intake form is sent to be filled online. Prior to your appointment you will be notified by email with a link and it is as easy as a click of a button. We use a fully encrypted platform that follows guidelines set out by the Canadian Physiotherapy Association to insure privacy of the online session. It is recommended clients find a quiet well-lit room to allow the therapist to assess movement if needed

A good internet provider with updated Chrome or Opera web browser is recommended. Your face to face appointment with your therapist will allow them to answer your questions and create a customized treatment program. Depending on the assessment, follow up appointments may be booked for continuing care.

Education about a prescribed a program will sometimes be better understood using questionnaires throughout your sessions. Physiotherapists want people to move! Studies have shown in clinic or virtual physiotherapy can help clients move better when clients understand if it is fear vs harm that may be impeding their movements.

Is Virtual Physiothery Covered by Extended Health Care Plans?

Sessions are tax-free and covered by most extended health care benefits. Following your appointment, you will be sent an invoice and payments can be made by credit card over the phone. The staff at Healthy Balance will direct bill where applicable. However, it is recommended clients check their individual coverage through their insurance provider prior to the virtual appointment.

At any point we can transfer to in-person care when appropriate. We understand while in most cases virtual physiotherapy can help there are some cases when in-clinic may be required.

How do I Book a Virtual Physiotherapy Appointment?

You can book an appointment with a registered physiotherapist using our secure online booking system by clicking this link - Book Online. Please do not hesitate emailing info@hbpw.ca should you have any questions or concerns or need assistance booking in with a therapist.

Upon booking you will be sent step by step instructions to help this process be as easy as possible. We understand that some may not feel as comfortable with technology, rest assured we will do our best to support you.

Connect with your practitioner via virtual physiotherapy and start working towards your goals today!